Frequently Asked Questions2023-11-28T23:00:54+10:30

Frequently Asked Questions

We tried to address as many as your queries on this page. If there is any area that we missed, please do not hesitate to contact us through the Contact Form with your questions. Alternatively, we are available on regular business days at 0435 036046.

Can I claim Medicare with your services?2023-11-13T16:23:35+10:30

Currently, Australian Department of Health and Aged Care stipulated that medicare rebates are only available for services provided by Registered or Clinical Psychologists. Our fees are close to the gap fees you would pay to approved allied mental health specialists.

Can I use my private health fund for the services?2023-11-14T03:49:12+10:30

Selected therapists in our group are registered with the following private health providers:

HCF,

BUPA,

AHM,

MediBank,

Police Health/Phoenix Health,

Emergency Services Health,

St Lukes Health,

Teachers Union Health and

Doctors Health Fund.

Please verify your private health plan to confirm your coverage for counselling or mental health services.

What is the average wait time for an appointment?2023-11-13T16:25:04+10:30

The average wait time for Dr Timothy Hsi’s Trauma Therapy is one to two weeks.

Can I have a tele-health appointment?2023-11-13T16:25:24+10:30

Tele-health appointments are available for Dr Timothy Hsi’s Trauma Therapy. We do request for clients to have access to computer (not mobiles or tablet) for tele-health appointments.

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